Maintenance & Repair

Applaince Repair Customer Service in Palm Beach County is NOT DEAD!!!

MARCH Newsletter: Customer Service is NOT DEAD!!!
 
Roger Dean Maintenance & Repair is your ultimate solution for appliance repair in West Palm Beach and Palm Beach County. We service all major brands and provide same day service whenever possible as well as around the clock service for emergencies – particularly for our hospital, hotel and other commercial clients who cannot afford to have their machines down. After all, TIME IS MONEY!!
 
Speaking of, if you are a commercial business (dry-cleaner, resort, country club, salon, etc.) and need regular cleaning and maintenance to your washers, we have monthly preventative maintenance contracts with our West Palm Beach commercial clients. Paying a little each month to maintain your machines can save you a lot in repairs down the line.
 
Being a family owned and operated business allows us to pay extra attention to your needs unlike other major corporate service companies with thousands of clients. To us, you are much more than a number! We know what it is to feel like customer service is dead but at our appliance repair company, we are determined to show you otherwise!
 
We realize that many clients, particularly residential, have very busy work, family and life schedules. We do our absolute best to provide flexible appointments. If you choose us as your appliance repair and service provider, we can guarantee you will not be sorry. We understand our clients don’t want to use their cherished vacation hours to wait for service “sometime between 8am and noon.” Too bad the cable company doesn’t have the same philosophy!
 
The owner/operator, Roger Dean White, is a seasoned and experienced technician fully dedicated and ready to provide you with the ultimate customer satisfaction experience. In this day and age it is extremely rare to personally reach the person who will be on site to service your appliance. Most often when you call Roger, he will answer. If he is with another client, he will personally return the call as soon as possible. To save your time as well as his, Roger does his best to diagnose the issue over the phone in an effort to come as prepared as possible to get you up and running – same day! Obviously there are some circumstances where this simply cannot be, like when a part has to be special ordered or is not available locally. But if it can be done, we will do it!
 
Don’t have time to call? Simply email us using our contact form or directly at RogerDeanMR@aol.com and we will get back to you within a few hours or less. Please indicate in your message the type of appliance in need of repair (washer, dyer, stove, etc). Include a model number if you have it is extremely helpful.
 
We won’t tack on any additional fees associated with travel inside of the Palm Beach County area and, in fact, pride ourselves on having the most competitive prices in town and will match any competitors quote. We will work with you and your budget. We take cash, check or credit cards and would consider a payment plan if that is your only option. We all need to wash clothes, right?
 
We are fully licensed and insured in the State of Florida, West Palm Beach, Boynton Beach and Palm Beach County. Most of our clientele have come from the very best source – satisfied customers. Our customers continue to come back to us again and again as well as refer us to their friends, colleagues and relatives. Why? Because we provide interpersonal customer service; because we actually listen to what you are saying without that know-it-all attitude; because we do not leave until your problem is fixed and ESPECIALLY because at Roger Dean Maintenance & Repair CUSTOMER SERVICE IS NOT DEAD!
 
 
Appliance Repair West Palm

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